Implementing Lean

Queueing theory

Speaking to the impact of WIP limits.

Variation is often dealt with by reducing the size of batches moving through the system

For example, many stores have check-out lanes for “10 items or less” to reduce the variation in checkout time for that line

I think a lot about how outcome/output is measured in software teams, especially around the contrast of measuring individual output vs team output and how that connects to the flow of value through a system that I’ve heard about from time and time again from these sources: successful teams are organised around flow. Flow of information, flow of requirements, flow of value from concept to customer. You want to design your information structures in a way that facilitates the flow of information & value- James Lewis