Speaking to the impact of WIP limits.
Variation is often dealt with by reducing the size of batches moving through the system
For example, many stores have check-out lanes for “10 items or less” to reduce the variation in checkout time for that line
Utilization and its impact on efficiency
Value Stream Mapping
I think a lot about how outcome/output is measured in software teams, especially around the contrast of measuring individual output vs team output and how that connects to the flow of value through a system that I’ve heard about from time and time again from these sources: successful teams are organised around flow. Flow of information, flow of requirements, flow of value from concept to customer. You want to design your information structures in a way that facilitates the flow of information & value- James Lewis